Our Digital Helpdesk

As of July 2017, Hearing Healthcare Centre will be launching our own Skype account. Skype is software that allows spoken conversation with someone over the internet, often utilising webcam.

We believe that the use of Skype can be a great tool within our practice to help our clients. By utilising Skype, we can take telephone appointments to help you troubleshoot any problems you might be having.

Having trouble changing a wax trap? No Problem! We can demonstrate the technique over webcam.

Webcam conversation also can help you understand speech with more clarity, because you can make use of lip-reading.

Please note: Skype calls and demonstrations are strictly for Hearing Healthcare Centre clients. No arrangements will be made without prior registration.  

How Can Skype Help You?

With the use of Skype, we can:

  • Demonstrate hearing aid cleaning
  • Demonstrate hearing aid insertion
  • Troubleshoot problems
    • Whistling
    • Not working
    • Not connecting
  • Help you pair wireless devices
  • Book and arrange appointments in store

How To Get Skype

Step 1: Go to www.skype.com

Step 2: Click on Download Skype on the page.

Step 3: A page will appear where you can either sign in (if you’ve registered already) or input your information to create an account.

Step 4: follow on-screen prompts to setup your account

Step 5: Once your account is setup, you can download the software

Step 6: Once downloaded, you can login and add us as a contact

Click on “Contacts” To Add a Contact on Skype:

  1. Select “New Contact“
  2. Type the contact name or Skype username.
  3. Click on “Find” button.
  4. Then select the correct contact you want to add.
  5. Click on “Add Contact“
add-contact

 

Step 7: Call us by clicking our name in the contacts tab and press the green call button

 

Skype also has conferencing capabilities so if you want your relatives to be involved in the conversation, they can be.

Request a Skype Call

    Your Name (required)

    Your Skype Username/Skype Email Address*

    Appointment Type*

    Preferred Date*

    Preferred Time*

    Please provide a brief description of the assistance you require:

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