We’re Here to Support You

Hearing Healthcare Centre’s good old-fashioned service and independent advice means you’ll always receive the same excellent level of aftercare and support from us.

When you buy hearing aids from us, we offer you the benefits of our 50 years’ knowledge and experience, as well as:

  • Independent and impartial advice
  • Personal and professional service
  • Friendly and helpful staff
  • A 30 day money back guarantee on hearing aids which can be extended
  • A 5 year manufacturer’s guarantee, covering mechanical and electrical repairs
  • A 14 day trial assessment which gives time to ensure maximised benefit for your hearing needs and to resolve any queries
  • Free 6-month check-ups for the duration of the aid’s guarantee period (5 years), which includes any adjustments necessary to maximise your hearing
  • Free 12-month check-ups for the duration of the aid’s guarantee period (5 years), which includes retesting your hearing and making necessary adjustments to your device
  • Free additional servicing appointments as required within the guarantee period (5 years), including cleaning
  • Free annual home visits can be arranged if circumstances warrant (terms and conditions apply)
  • Free in-house repairs (where possible) for the duration of the aid’s guarantee period (5 years)

“I’ve been a patient of Hearing Healthcare Centre for more than ten years. I have always received the very highest level of service: help to understand the nature of my hearing difficulties, expertise and advice to select appropriate aids and extensive, experienced aftercare.” John Skilbeck

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